An information desk is available in the passenger terminal. Live flight Arrivals information is available on the airport’s website and copies of the airport’s flight timetable is also available from the timetable request line (tel: (0)23 8062 7098).

Money and communications: A bureau de change is located on the main concourse before security, open for all international flights. ATMs are located on the main concourse (before security) and a post box is located immediately outside the terminal; and telephones throughout the terminal. Eating and drinking: Restaurants and bars are situated throughout the terminal building. Shopping: There is a newsagent/book store before security, which also sells snacks and games. A range of tax- and duty-free goods are also available after passport control, open for all flights. Luggage: For items lost whilst at the airport, go to the information desk in the terminal building. If an item is discovered lost once travellers have left the airport, there is a lost property information line (tel: (0)23 8062 0021). Trolleys are available free of charge throughout the terminal building. Other facilities: These include a baby care room situated on the main concourse, a first aid room situated by the Arrivals exit on the main concourse and a viewing gallery at the end of the passenger concourse.

The airport is located on one level making access easy for all passengers. Disabled travellers wishing to visit the conference centre, the viewing gallery or any of the airport offices should ask at the information desk: there is a dedicated lift taking disabled visitors to these area. Induction loops are found in various locations around the terminal, including the reserved seating area for special needs passengers and at the information desk. Payphones and credit card telephones are adapted for hearing aids. There are also text pay phones in the main concourse and the departures lounge. Unisex accessible toilets are provided on the main concourse and within the Departures lounge. Disabled parking is available in both car parks; courtesy shuttles are wheelchair accessible. There are help points to call for assistance situated in the car parks, at the information desk and at the Southampton Airport (Parkway) Train station; assistance to disabled passengers is free of charge.

An on-site conference centre offering a full range of presentation equipment for either a whole day or half a day is available to hire. Facilities can also be provided for meetings on an hourly basis, subject to numbers and availability. For further details contact (tel: (0)23 8062 7190). Fax facilities are available in the British Airways executive lounge.

Avis, Budget, Hertz and National/Alamo are all represented, with desks in Arrivals.

The short-term car park is located adjacent to the Terminal and is recommended for stays of up to one day. Long-term parking, charged at a fixed daily rate, is located north of the Terminal and is divided into three zones. Frequent shuttle buses connect to the terminal building free of charge (journey time: 15 minutes); there are information buttons on the entrance/exit barriers and in the bus stop, to call for assistance or contact the bus driver. Long-term parking can be booked in advance (tel: (0)870 000 1000 or (0)121 410 5105). Dedicated spaces exist in the short-term car park for motorbikes and bicycles, free of charge.

The airport is located at the junction of the M3 and the M27 motorways, less than a mile from Junction 5 of the M27. The M3 is 1.5km (1 mile) away from the airport, providing fast routes to Basingstoke and London, and via the A33/A34 to Oxford and the Midlands. The airport is 32 km (20 miles) from Portsmouth and 14 km (9 miles) from Winchester.

Rail: The airport is next to Southampton Airport (Parkway) Station and boasts the shortest ‘plane to train’ connection of any European airport. The airport terminal building is a short walk from Southampton Airport (Parkway) Station, where up to three trains depart every hour for London Waterloo and fast links exist to many InterCity destinations; for further information contact National Rail enquiries (tel: (0)8457 484 950) or South West Trains (tel: (0)23 8021 3600; website: www.swtrains.co.uk). Road: Taxi: Airportcarz (tel: (0)23 8062 7100) is located on the main concourse opposite the Arrivals hall and operates 24 hours a day. Bus: Bus no.101 is a regular bus service between the airport, Southampton University and the city centre, with up to two services an hour during university term time. Contact First Southampton (tel: (0)23 8022 4854) for further information. Solent Blue Line (tel: (0)23 8061 8233) and Uni Link (tel: (0)23 8059 5974) also operate a number of services from Southampton Airport (Parkway) Station. Coach: The National Express terminal is located in Southampton city centre on Western Esplanade (tel: (0)8705 808 080).

There are no hotels located on site. However, the Best Western Botleigh Grange Hotel (tel: (0)1489 787 700), Express by Holiday Inn - Southampton West (tel: (0)23 8074 3100), Novotel Southampton (tel: (0)23 8033 0550), The Star Hotel (tel: (0)23 8033 9939) and The White Horse Inn (tel: (0)1489 877 490) are all located nearby.