Flight information in English is available within the terminal. The airport has a flight and general information line (tel: (0)21 3848 4500).

Money and communications: The airport has a bank, bureaux de change, as well as a post office, ATMs, telephones and Internet bars. Eating and drinking: There are various restaurants, coffee shops and bars. Shopping: Shops at the airport include gift shops and duty-free in the Departures hall. There is a shopping mall on the third floor of the terminal. Luggage: Left-luggage and lost property facilities are available in International Arrivals. Other facilities: There are baby change/feeding rooms. There is a pharmacy in the shopping mall, on the third floor. Transit beds are available on an hourly basis.

There are disabled toilets as well as lifts and ramps to provide easy access for disabled travellers. Passengers requiring wheelchairs and special assistance should inform their airline prior to travel. TDD telephones are available in the passenger terminal.

Jinjiang Inn Pudong Airport Hotel (tel: (0)21 6835 3568) offers 24-hour business facilities, including various meeting rooms, telephone, fax and photocopying facilities.

Self-drive cars are available, although most visitors choose to hire a car with a driver (often from their hotel) on a daily or weekly basis.

There is a three-floor multi-storey car park with space for over 3,000 vehicles and a surface car park for short- and long-term parking in front of the terminal building.

Yingbin Road, which runs through the airport, and Fareast Road, which is west of the airport, respectively link to Shanghai’s outer and inner ring roads. The outer ring road joins Pudong International Airport to Hong Qiao International Airport (journey time: 30-40 minutes). The inner ring road leads to the People’s Square/Shanghai city centre.

Rail: The Maglev Train, a magnetic levitation train and the fastest in the world, connects the airport with metro line no.2 at Longyang station (journey time: 8 minutes). The station is situated next to the airport and is connected to the terminal by a bridge. In 2005, underground metro line no. 2 will link Pudong and Hong Qiao International airports. Road: Taxi: Taxis are available and passengers should make sure the driver uses the meter; passengers must join the correct queue for the desired destination; queues are determined by journey duration (journey time to Shanghai: 25-40 minutes). Bus: There are five bus routes which serve different areas of Shanghai. Airport bus no. 1 connects Pudong International Airport with Hong Qiao International Airport (journey time: 30-40 minutes) and airport bus no. 2 runs to Shanghai Exhibition Centre. Other routes run to Zunyi Road, Dongjiagwan Road and Shanghai Railway Station.

The Jinjiang Inn Pudong Airport Hotel (tel: (0)21 6835 3568) is on site, whilst the Holiday Inn Shanghai Pudong (tel: (0)21 5830 6666), InterContinental Pudong Shanghai (tel: (0)21 5831 8888), Purple Mountain Hotel (tel: (0)21 6886 8888) and the Ramada Pudong Airport Shanghai Hotel (tel: (0)21 3849 4949) are close to the airport.