A shuttle bus is available between the Domestic and International terminals (Terminal 1 and 2 respectively).

There are information desks in both terminals. There are also 24-hour tourist information desks (tel: (0)21 550 5179 or 5307/8/9) in Terminal 2 (International Terminal).

Money and communications: Terminal 1 has banks, a bureau de change and a post office. Terminal 2 has banks, bureau de change facilities and ATMs, a post box and 24-hour telecommunications services, including fax and telex. Telephones are provided in both terminals; free local dialling is provided in the waiting lounges. Eating and drinking: There are various food outlets in both terminals. Shopping: There are numerous shops in Terminal 1. In Terminal 2, there are shops including duty-free, a gift shop, newsagents and bookshop. Luggage: Left-luggage is located in Terminal 2 (hall D), while lost property offices are situated in the Arrivals areas of both terminals. A porter service is available. Other facilities: There is a medical centre in each terminal. Terminal 2 also has a baby care room and prayer rooms.

There are toilets and a lift for disabled passengers. Wheelchairs can also be provided on request; passengers requiring assistance should inform their airline prior to travel.

There is a 24-hour telecommunications service available in Departures and Arrivals (D and F) in Terminal 2, including telephones, fax and telex facilities. Four executive lounges are situated in the transit lounge, in the Departures area of Terminal 2, as well as a number of airline lounges; a VIP lounge is situated in the Departures area of Terminal 1. Several meeting rooms are available for hire at the nearby Sheraton Bandara (tel: (0)21 559 7777).

Avis, Bluebird, Hertz and Europcar all have desks located in the Arrivals areas of both terminals.

Short-term and overnight parking is available at both terminals; car parks are a five-minute walk from the terminals. Parking is, however, quite limited.

The airport is located at Cengkareng, Tangerang and is a 30-minute drive (longer in the rush hour) from Jakarta city centre, off the Soediyatmo toll road (Bandara exit).

Road: Taxi: Taxis can be booked at counters in the Arrivals areas of the terminals (journey time to city centre: 45 minutes). Limousine: A limousine service is also available at the airport. Bus: The DAMRI shuttle bus route runs between Rawamangun, Blok M/Kebayoran, Gambir, Bekasi, Depok and Bogor (journey time: 1 hour).

The Aspac Quality Hotel (tel: (0)21 559 0008) is a three-star transit hotel at Terminal 2 and the four-star Sheraton Bandara (tel: (0)21 559 7777) is also situated at the airport; a hotel reservations desk can be found in each terminal. Nearby hotels include the Crowne Plaza Jakarta, Ibis Slipi, Dusit Mangga Dua, Marriot JW Jakarta, Ibis Kemayoran Jaskarta and the Ibis Mangga Dua Jakarta, all situated within 8km (5 miles) of the airport. A hotel reservation service is available in both terminals. Some hotels can arrange a shuttle transfer service, which can be organised via hotel representatives in the Arrivals areas of both terminals.