A shuttle bus connects the two terminals.

There are several information points (tel: (0)2 7485 2200) located throughout both terminals.

Money and communications: Facilities include banks, bureaux de change, post offices, public telephones and fax facilities in both terminals. Eating and drinking: There are bars, a cocktail lounge and restaurants. Shopping: There are several shops at the airport, including duty-free. Luggage: Left-luggage is available in both terminals. Other facilities: There are chemists and travel agencies. First aid and health offices are available in both terminals. A chapel can be found in Terminal 2.

Assistance for disabled passengers, who should inform their airline of any special needs when making their flight booking, is available. There are lifts and ramps for access, as well as disabled toilets and telephones in both terminals. The Sala Amica (courtesy lounge) in Terminal 1 provides toilets for people with reduced mobility, telephones for the hearing-impaired as well as newspapers and magazines in Braille if required. Disabled parking is available at both terminals.

The business centre run by Eurochange (tel: (02) 7486 7218 or 5858 3576) offers business travellers services including workstations, fax, photocopier, personal computer, videoconferencing, Internet access, translation service and mobile phone hire. Conference rooms, with facilities for a maximum of 14 people, should be booked in advance. Club SEA lounges (tel: (0)2 7485 2841) offer business facilities to their members. Meeting facilities and a fully equipped business centre are also available at the First Hotel Malpensa Airport (tel: (0)3 3123 0944).

Auto Europa, Avis, EasyCar, Europcar, Hertz, Maggiore, Sixt, Targa Rent, Thrifty-Italy by Car and Tirreno are all located at Terminal 1.

Short- and long-term parking, operated by SEA Gestione Parking (tel: (0)2 7486 2591) and APCOA (tel: (0)2 5858 1069), is available close to Terminal 1. APCOA provides covered parking spaces that are linked directly to the terminal by a walkway. SEA Gestione Parking also provides long- and short-term parking close to Terminal 2. A Park & Fly shuttle bus is available.

The airport can be reached from the state road SS336. Take the Busto Arsizio exit from the Autostrada dei Laghi (A8), which links directly with Milan.

Rail: Malpensa Express trains run from Terminal 1 to Milano Cadorna Station (journey time: 40 minutes), in the centre of Milan. Road: Taxi: Taxis are available from outside Arrivals at both terminals. Bus: Buses run from both terminals to Milano Centrale Station. There are also services to Linate Airport, Sesto and Torino. The Malpensa Shuttle runs from both terminals to Milano Centrale Station (stopping on request at the conferences and exhibition centre during Milan fair events).

The four-star First Hotel Malpensa Airport (tel: (0)3 31 717 045; www.firsthotel.it) is situated at the airport, mid-way between the terminals. Travellers should phone the hotel upon arrival at the airport for free shuttle pick-up. The Hotel Villa Malpensa (tel: (0)3 31 230 944; website: www.hotelvillamalpensa.com) is located in front of Terminal 1.