A free shuttle bus links the main Lindbergh Terminal and the Humphrey Terminal.

Information desks are located around the main terminal and general airport information is also available (tel: 612 726 5555). Volunteers also provide a Travelers Assistance (tel: 612 726 5500) service.

Money and communications: ATMs, bureaux de change, postal services and Internet kiosks are all available. Eating and drinking: There is a wide range of coffee shops, restaurants, bars, ice cream bars, food courts, fast-food and snack bars throughout the airport. Shopping: Shopping includes duty-free. Luggage: Storage lockers and a lost property office are available. Other facilities: There is a family room with baby-change facilities and play room and children’s play areas.

Facilities include lifts, toilets, electric carts and TDD phones. Travelers Assistance (tel: 612 726 5500) can provide help. Passengers should request wheelchairs from their airline prior to travel. Reserved parking is available. The airport’s website has a list of transport options for disabled travellers, including service providers and contact details.

The airport business centre offers a variety of business facilities, including conference rooms, photocopying, fax, computers and courier services. There are also self-service business centres in the Lindbergh Terminal, which include workstations for Internet, e-mail, fax and photocopying; FedEx service, postage machines and ATMs are also available here. The Pierson M Grieve Conference Centre (tel: 612 794 4500) can provide conference facilities for up to 100 people and is equipped with four workstations providing Internet access; data ports, LCD projectors, photocopying services, notary services and secretarial and catering services are also available.

All major companies, including Alamo, Avis, Budget, Dollar, Enterprise, Hertz and National, are represented. There are courtesy telephones and touch-screen information available on the baggage reclaim level. Car hire counters can be found on the lower levels of the Blue and Red car parks, in the Hub Building, which is connected to the terminals by an underground tram.

There are several car parks with direct access to the terminals providing short-term, general, valet and discounted long-term parking facilities (tel: 952 826 7000 or 888 868 7001). Two car parks provide 6,500 more parking spaces at the Lindbergh Terminal, connected to the terminal by underground trams. A new 5,000-space car park is planned for the Humphrey Terminal. There are also several privately owned, off-airport car parks.

Both terminals are bordered by Highway-62, the I-494, Highway-77 and Highway-5. Follow the exit signs on I-494 and Highway-5 to reach the terminals.

Road: Taxi: Taxis are available at the Ground Transportation Atrium. Limousine: Scheduled shuttle and limousine services serve the airport; these can be booked at ticket counters, which can be found in the Ground Transportation Atrium in the Lindbergh Terminal. Bus: City buses operated by Metro Transit (tel: 612 341 4287; website: www.metrotransit.com) provide transportation throughout the Minneapolis/St Paul area; they pick-up from the airport’s Transit Centre on the east side of the Blue and Red car parks. Jefferson Bus Lines and other scheduled services connect to Greyhound services and all cities throughout the area. Rail: From December 2004, the airport will be connected to downtown Minneapolis and the Mall of America by a new light rail connection.

Nearby hotels include the Hilton Airport (tel: 952 854 2100), Holiday Inn Select Minneapolis St Paul Airport (tel: 952 854 9000), Minneapolis Airport Marriott (tel: 952 854 7441) and Ramada Inn (tel: 612 854 1771).