Passengers can transfer between terminals via a covered walkway.

The information and help desks are located in the Terminal 1 baggage reclaim area and in Terminal 2 where travellers turn towards the baggage reclaim area. For airport information, passengers should contact International Airport Paging and Information (tel: 210 207 3411).

Money and communications: ATMs and computer data port facilities are available. Telephones situated opposite the baggage reclaim area in both terminals can be used to find hotel information and to contact car hire companies. Eating and drinking: There is a variety of restaurants. Shopping: There are several gift shops at the airport. Luggage: There are lost property offices and a Skycap porter service. Other facilities: There is a games room, shoeshine and airport chapel in Terminal 2. Emergency medical assistance is available 24 hours a day.

There are three lifts in Terminal 1 and one lift in Terminal 2. All toilets are physically accessible, Terminal 2 is equipped with ramps, and Skycap porters can provide a wheelchair service to help disabled passengers disembark aircraft. Telephones for the hearing impaired are provided. There are designated parking spaces for disabled drivers. Satrans shuttles are wheelchair-accessible.

A conference room is available to hire in Terminal 2 (before security). The room is equipped with computer modems, as well as markers and white boards (tel: 210 207 3450). The nearby Hilton San Antonio Airport (tel: 210 340 6060) also offers conference facilities, including a business centre and meeting rooms with audiovisual equipment for hire and secretarial services.

There are nine on-site car hire companies; agency desks are located inside the terminals and shuttle services transport travellers to pick-up and drop-off centres. Advantage, Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National and Thrifty are all represented.

There are two covered parking garages (tel: 210 207 3465) for hourly and long-term parking and an economy car park connected to the terminals by a free shuttle service.

The airport can be easily reached from the major motorways into and around San Antonio. The airport is located between two motorway loops: from loop 410, take the Airport Boulevard exit. From Hwy-281 North, take the Airport Boulevard exit or alternatively drive past the Airport Boulevard exit and take the Jones-Maltsberger, South Terminal Drive exit, and then take the first right onto South Terminal Drive. From Hwy-281 South, after the San Antonio International Airport exit, turn left onto South Terminal Drive. Drivers can now also access the airport via a connector road off Hwy-281 North. Located just after Airport Boulevard, the Hwy-281 North connector provides direct, elevated access into the parking and terminal facilities.

Road: Taxi: Taxis run between central San Antonio and the airport. Bus: Shared-ride shuttles are available from Satrans (tel: 210 281 9900), which provides a regular service to downtown San Antonio hotels. A VIA (tel: 210 362 2020) city bus no.2, which takes a one-hour scenic route, are also available between the city and the airport. The pick-up area for off-site hotels, car parks and car hire companies is outside the terminal buildings near the baggage reclaim areas.

Hotels near the airport include the Airport Fairfield Inn (tel: 210 530 9899), Courtyard San Antonio Airport (tel: 210 828 7200), Doubletree Hotel San Antonio Airport (tel: 210 366 2424), Embassy Suites Hotel San Antonio International Airport (tel: 210 525 9999), Hampton Inn San Antonio Airport (tel: 210 366 1800), Hilton San Antonio Airport (tel: 210 340 6060), Holiday Inn Express San Antonio Airport (tel: 210 308 6700), Holiday Inn Select San Antonio International Airport (tel: 210 349 9900), Homestead Studios Suites Hotel (tel: 210 491 9009) and Staybridge Hotel San Antonio Airport (tel: 210 341 3220). Some hotels provide a courtesy shuttle service to/from the airport.