The information desk is located in the main lobby.

Money and communications: There is a bureau de change, phone card services, ATMs and postage facilities, located in the Travelex business centre in the main lobby. Eating and drinking: There are restaurants, bars and a coffee shop, located on the main level, in the east concourse and in the west concourse. One restaurant is open 24 hours on weekdays. Shopping: There is a newsagents and gift shops. Luggage: The 24-hour switchboard number (tel: 915 780 4749) can assist with lost property and Skycap porter assistance. Other facilities: None.

Wheelchairs can be requested from airlines for arrival at the airport. For departure from EPIA, passengers can request a wheelchair from Skycaps or phone from inside the terminal using a courtesy phone and dial 0 for assistance. Parking shuttle services can be accessed by wheelchairs and there is also reserved parking for disabled drivers, close to the terminal.

A Travelex business centre is located in the main lobby and handles currency exchange, telephone card service, fax, photocopies, laptop service, money transfer, travel insurance, office supplies, overnight package delivery, ATM machines and postage.

There are seven car hire companies at the airport: Advantage, Avis, Budget, Dollar, Enterprise, Hertz and National.

Short- and long-term parking is available. A free shuttle bus from the long-term car park takes passengers to the terminal. The first 10 minutes of parking in any car park at the airport are free of charge.

The airport is located 5km (3 miles) north of I-10. Take the Airway Exit off I-10 to reach the airport.

Road: Taxi: Licensed taxis are available directly outside the Arrivals area, 24 hours a day; taxis operate on a fixed-fare basis, depending on zones and destinations. Bus: Sun Metro operates a bus service between the airport and central El Paso. There are also private shuttle services to/from the airport; the Juarez/El Paso Shuttle Service (tel: 915 562 4946) runs services to El Paso and Juarez (Mexico).

The Hilton El Paso Airport (tel: 915 778 4241), Hawthorn Inn and Suites (tel: 915 778 6789), El Paso Marriott (tel: 915 779 3300), Radisson El Paso (tel: 915 772 3333), Microtel Inn & Suites (tel: 915 772 3650) and Chase Suites (tel: 915 772 8000) hotels are located close to the airport. Free transport is available between the airport and major hotels via courtesy shuttle bus; there is a courtesy telephone information board directly in front of the Arrivals area, for travellers to arrange transport.